Charges & Payments
We accept Cash, Canadian, U.S and Euro currency. Foreign currency will be exchanged at a competitive rate. We also accept Debit, Visa, MasterCard, American Express, Discover and E-Transfers. Taxes and gratuities are extra and not included in any of our rates.
All charges posted on the rate card are subject to 13 % H.S.T (Harmonized Sales Tax)
Guests Responsibility
Guests are responsible for total cost of reservation package as per their confirmation. Notice to the office must be given prior to their arrival if there are any changes to cabin(s), number of persons per cabin, length of stay, or amount of boats/motors as per their confirmation. Guests are responsible for all damages incurred during their stay. Credit card imprint(s) will be taken on check-in and a security deposit will be held in trust during your stay. (Security deposit will be fully refundable on check-out pending there are no damages). Our guests are expected to keep our cabins and any rental equipment clean.
Any outstanding charges by a member upon check-out will be charged to the credit card on file unless each person has a credit card posted to their account. If there is no credit card posted to any group members account the group leader will become responsible for any outstanding charges.
If any member of your group does not stay or cancels, it will result in an additional charge for the remaining persons in that cottage. (applicable to all reservation packages ).
Deposit Requirements
To secure a Meal Plan reservation we will need a deposit of $500.00 per person for a weekly reservation and $250.00 per person for a shorter stay reservation.
To secure a Housekeeping reservation we will need a deposit of $500.00 per cottage for a weekly reservation and $250.00 for a shorter stay reservation.
Pet Information
Pet Security Deposit will be taken and is fully refundable if the cabin and all contents is left free of pet hair. Management reserves the right to inspect the cabin after guests have left and apply charges if cabin condition is deemed to be unsatisfactory as a result of pet hair on any furnishings and bed linens. The security deposit will be $ 120.00 per week or $ 38.00 per day.
Cancellation Policy
Meal Plan Cancellation Policy
After your deposit has been received and reservation is confirmed, should you need to cancel or modify your reservation you may do so as per the following terms:
If reservation is cancelled prior to 91-days of your arrival, a written notice must be received via email informing us of your cancellation. You will then receive your deposit back less a $45.00 administration fee.
If a reservation is cancelled within 31 to 90 days of your arrival, a written notice must be received via email informing us of your cancellation. You will then lose your deposit unless we are able to re-book at which point you will receive 50% of the deposit.
If a reservation is cancelled within 15 to 30-days of your arrival, a written notice must be received via email informing us of your cancellation. You will then lose your deposit.
If reservation is cancelled within 14-days of your arrival, but no less than 49 hours, a written notice must be received via email informing us of your cancellation. You will then lose your full deposit and be charged a $500 cancellation fee. If we are able to re-book we will refund the cancellation fee only.
If reservation is cancelled within 48 hours of your arrival, it will be considered as a no show and will be subject to the full cost of the cabin and any boat/motor rentals, which are tagged to the reservation.
If after your deposit has been received, no cancellation notice is given (no-show) we will process the entire amount of the reservation according to this confirmation.
If any member of your group does not stay or cancels within 14 days of arrival but no less than 49 hours they will lose their deposit.
If any member of your group does not stay or cancels within 48 hours of arrival it will be considered a no show and they will be responsible for the cost of their share of the reservation.
Housekeeping Cancellation Policy
After your deposit has been received and reservation is confirmed, should you need to cancel your reservation you may do so as per the following terms:
If reservation is cancelled prior to 91-days of your arrival, a written notice must be received via email informing us of your cancellation. You will then receive your deposit back less a $45.00 administration fee.
If a reservation is cancelled within 31 to 90 days of your arrival, a written notice must be received via email informing us of your cancellation. You will then lose your deposit unless we are able to re-book at which point you will receive 50% of the deposit.
If a reservation is cancelled within 15 to 30-days of your arrival, a written notice must be received via mail or email informing us of your cancellation. You will then lose your deposit.
If reservation is cancelled within 14-days of your arrival, but no less than 49 hours, a written notice must be received via mail or email informing us of your cancellation. You will then lose your full deposit and be charged a $500 cancellation fee. If we are able to re-book we will refund the cancellation fee only.
If reservation is cancelled within 48 hours of your arrival, it will be considered as a no show and will be subject to the full cost of the cabin and any boat/motor rentals which are tagged to the reservation.
If after your deposit has been received, no cancellation notice is given (no-show) we will process the entire amount of the reservation according to this confirmation.
Early Check out Policy
In the event that a guest has to check out early for emergency reason's, Memquisit Lodge will assure that its fixed cost are completely covered as per our policies.